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Customer Focus, Multi-Channel Connections Top List of POS Initiatives in Aberdeen Report

It’s no longer enough to improve store productivity and decrease the cost of operations with a new POS…

News April 23
AT&T Unveils Surface Technology As Latest Component of Customer Experience Initiative

AT&T Unveils Surface Technology As Latest Component of Customer Experience Initiative

Microsoft’s Surface technology made its consumer debut this week at five of AT&T’s retail locations in New York,…

Features April 18
The Robot Galaxy store

Robot Galaxy Blasts Off With New Retail Concept

New Year’s is over, but on the third floor of the Palisades Center Mall in West Nyack, NY,…

Features April 10
Screencap of the Cellfire website

Kroger Teams With Packaged Goods Companies to Test Mobile E-Coupons

With the mobile phone stepping in as a new advertising medium, 25 to 34-year-olds are the demographic for…

News April 10

New Solution Lightens Loyalty Load, Connects Credit, Debit Cards To Merchant Reward Plans

The separate loyalty card may become a relic now that retailers can tie their loyalty programs into customers’…

News April 10

Wharton’s Fader Studies Impact of Marketing On Shopping Patterns

Retailers might know how much of an item is sold using a store display versus how much is…

Features April 9
Screencap of Shortcuts Website

Kroger Partners With AOL To Tap Paperless Coupons Into Loyalty Program

Kroger is targeting today’s Internet-savvy consumers with a new paperless coupon program from AOL. The second-largest supermarket retailer…

News April 4

Dusting Off Old Recession Strategies Shows That Patience Doesn’t Pay

I got a wiseguy email from an old wiseguy colleague of mine last week. He asked: “Are you…

News March 19

Study Shows Circulars Still Most Impactful Ad Medium For Retail

Despite the increased attention to digital marketing, recent research shows that traditional mediums such as inserts and circulars…

News March 19
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