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Authentic to Roll Out Instant Cash Refunds Across Brand Portfolio

Authentic Brands Group (Authentic) has partnered with Reshop to provide shoppers with instant cash (not store credit) refunds on returned items across its brands. A phased rollout of the service…

News May 23

FreshDirect Makes Physical Retail Debut a Hamptons Pop-Up

FreshDirect is venturing beyond the digital realm for the first time in nearly 25 years with a pop-up store opening Memorial Day weekend in Southampton, N.Y. Through December, shoppers in…

News May 23

Hyper-Personalization Strategies Any Retailer Can Try

Shopify’s Future of Personalization report names the top trends in 2025, and hyper-personalization is at the top of the list. Hyper-personalization is a strategy that uses data and AI to…

Executive Viewpoints May 23

Walmart Cutting Approximately 1,500 Corporate Jobs

Walmart will lay off approximately 1,500 U.S. corporate workers, according to the Wall Street Journal. The retail giant has “identified opportunities to remove layers and complexity, speed up decision-making and…

News May 22

Lowe’s Enhances Marketplace Offerings

Lowe’s has partnered with marketplace technology provider Mirakl to accelerate the growth of the online marketplace it launched in December 2024. Since the Lowe’s Marketplace debuted, the retailer has expanded…

News May 22

Facing a Disappointing Q1, Target Seeks to ‘Remain Price Competitive’

The entire retail industry is battling tariff uncertainty and other headwinds, and Target is no exception. The big box retailer reported a 2.8% net sales decline in Q1 2025 compared…

News May 22

Longchamp’s Art-Infused SoHo Store has been Redesigned with Hospitality in Mind

Every retailer wants its physical spaces to feel welcoming, but the newly redesigned Longchamp store in NYC’s SoHo neighborhood takes the notion of hospitality to another level. From the varied…

Features May 22

7 Best Practices in Customer Loyalty for Retail Marketers

Today’s retail customers expect more than just great products — they expect great experiences. They want brands to know who they are, remember what they’ve purchased and anticipate what they’ll…

Executive Viewpoints May 22
Google's Lilian Rincon outlines new AI advances in shopping at the I/O conference for developers.

Google Brings Advanced AI Capabilities to Search, Including Virtual Try-On, Agentic Checkout

Shopping is one of the primary tasks for which people use Google; in fact, people shop across Google properties 1 billion times every day, so it’s not surprising that, as…

News May 21
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