Retail TouchPoints

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InCase Increases Shopper Browsing Time By Implementing 360-Degree Imagery

As the mobile space continues to develop, more consumers are relying on their phones to browse retail collections, read product reviews and research potential purchases. Many retailers are adopting new…

News June 17

4 Tips For Mining ROI From Social Media Engagement, Group Buying

A primary concern for retailers and merchandisers planning to invest in social channels is how to effectively integrate commerce to extend cross-channel engagement. They are asking the question: Will I…

News June 16

New Study Predicts $50B NFC Market By 2014; Results Follow Google Wallet Intro

Near Field Communications (NFC) may be closer to significant U.S. penetration, following Google’s announcement of their latest venture, Google Wallet, on March 26. Essentially, users can add all existing credit…

News June 16

PCI Compliance In The Retail Market

Compliance with the Payment Card Industry (PCI) Security Standards Council is an immediate and costly focus for many industries, and the retail market is no different. While retailers are trying…

Executive Viewpoints June 16

Bulletin Board: Week of 6-13-2011

Donna Karan Collaborates With Maple Lake To Optimize Stores The Donna Karan Company, LLC, an international fashion retailer, recently announced the implementation of QuickAssortment and QuickAnalyticsfrom Maple Lake to optimize…

News June 16

Fender Amplifies Customer Connections Via SMS Marketing

Given the explosive growth of smart phone adoption, retailers are increasingly turning to the mobile channel to engage consumers on their terms. Capitalizing on the cost-efficient model of short message…

News June 15

Study: Communication Drives More Than 20% Of Customer Trust

A top concern for retailers is creating a strong brand presence and positive reputation. To achieve this, it is vital that companies develop a trusting and loyal relationship with customers.…

News June 14

eBay, Walgreen To Address e-Commerce Trends At IRCE In San Diego

It’s no secret that social media and mobile devices have changed the e-Commerce shopping experience, and retailers are challenged to cater to the continually changing demands of empowered shoppers. During…

News June 13

Sprint, Estee Lauder, Moosejaw Execs To Address Emerging Shopping Trends At The Customer Lifecycle Conference

Retailers are working to better understand their customers and maximize every touch point throughout the customer lifecycle in order to optimize the shopping experience. To help address this emerging trend,…

News June 9
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