Retail TouchPoints

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Bulletin Board: Week of 8-1-11

ShopSavvy Partners With Grocery Server To Offer Location-Based Grocery Deals ShopSavvy recently partnered with Grocery Server to deliver location-based grocery deals to more than 11 million users. The new feature…

News August 4

Facebook Best Practices Improve Customer Interactions And Brand Reputations

Although many retailers are utilizing Facebook with hopes of spiking customer loyalty and increasing purchase activity, others remain skeptical of social media’s current and future effect on consumer behavior. Nonetheless,…

News August 3

PCI And Data Security Top Concerns During RSPA Panel

A seven-member industry executive panel ― consisting of restaurant merchants, retail executives and industry association representatives ― highlighted data security and PCI compliance as key concerns that “keep them up…

Features August 1

Engaging The “Screen-Connected Consumer”

The mobile channel has allowed today’s consumers to instantly access a seemingly endless amount of information and share it through social media, email and short messaging service (SMS). In the…

Features July 29

Industry Experts Share Exclusive Insights In 2011 RTP Holiday Outlook Report

With the holiday shopping season quickly approaching, industry experts surveyed by the Retail TouchPoints editorial staff point to the continually growing trend of the omni-channel consumer as a key driver…

Features July 28

Reengage Your Customers, Revitalize Your ROI

Online marketers are aware of how powerful shopping-cart abandonment tools are, but the reality is that solutions addressing shopping-cart abandonment alone are missing a significant amount of potential sales that…

Executive Viewpoints July 28

Travelocity Founder To Deliver Keynote at NRFtech 2011

Terry Jones, Founder of Travelocity.com and Chairman of Kayak.com, will deliver the keynote address at the National Retail Federation (NRF) 2011 IT Leadership Summit in Lake Tahoe. Additionally, Andy Laudato,…

News July 27

Bulletin Board: Week of 7-25-11

We&Co Tracks Customer Service Rather Than Check-Ins A new iPhone application from We&Co is designed to help businesses create meaningful relationships with patrons via employees’ services. The free app allows users…

News July 27

HauteLook Implements RightNow To Empower Shoppers In Multi-Channel Buying Experience

Retailers need to keep up with the multi-channel needs of today’s shoppers by providing personalized and engaging experiences. Flash sale retailer HauteLook has partnered with RightNow to amp up its…

News July 27
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