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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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New Mobile CRM Solution From Sybase 365 Tracks End-to-End Shopper Impact
Retailers and consumer goods companies looking to take their mobile marketing programs from text message through post-purchase analytics have a new alternative with the launch of expanded Mobile Customer Relationship…
News February 25RFID Rollout Helps Support Growth Plans At American Apparel
Maintaining its aggressive expansion track, American Apparel has plans to open 400 stores worldwide over the next several years. To support this growth, the company continues to innovate with new…
News February 24Searching For Strategies To Manage Your Retail Brand In Google Terms
By Doron Levy, President, Captus Business Consulting You may not be aware of this, but there is a good chance that someone has googled you. You may have been googled…
News February 24Walgreen Co. Announces Plans to Acquire Duane Reade
Walgreen Co. recently announced a definitive agreement under which Walgreens will acquire Duane Reade from affiliates of Oak Hill Capital Partners in a cash transaction for a total enterprise value…
News February 23Barnes & Noble Leads Specialty Retail Category for Customer Satisfaction
Barnes & Noble leads the specialty retail sector in customer satisfaction for the third year in a row, according to the American Customer Satisfaction Index (ACSI), research conducted in the…
News February 23New Report Offers Loyalty Satisfaction Metrics & Key Action Items
While loyalty programs can be an integral part of the retail CRM model, new research indicates that marketers are under-valuing these programs, even as customers highly rate perks, discounts, deals…
News February 23ForeSee Results and Viewpoints Network Partner to Measure Online Community Satisfaction
Focused on measuring customer satisfaction, ForeSee Results and Viewpoints Network announced a partnership to provide Viewpoints.com and Viewpoints Technology Platform clients with a scientific measure of voice of customer for their communities. Viewpoints…
News February 23Apple’s Magic Touch Moving Closer To POS Integration With New Apps
Tapping a device that’s already known and loved by consumers, retail solution providers are offering an innovative approach to potentially streamline the checkout process by leveraging the iPod touch and…
News February 18Powering Customer Intelligence With Predictive Analytics
By Richard Scott Saban, President & CEO, Retail Technology In Action LLC By definition, predictive analytics is the ability to separate things into their constituent parts in order to study…
News February 18
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