Retail TouchPoints

Latest Posts

Nielsen Launches Mobile Service To Better Track Shopping Behavior

Retailers may be able to market more efficiently to their mobile customers with a new service from Nielsen.  Called  Mobile@Plan, the service extends Nielsen’s online audience profiling capability to the…

News June 12

Mobile Phones Emerging As Fourth Sales Channel, Cisco Study Shows Retailers Tap Into All Touchpoints

Mobile devices are quickly emerging as a fourth sales channel for retailers, according to a new study from Cisco Systems. The company’s third annual e-commerce study found that the rise…

News June 6

Blockbuster Unveils Plan For New In-Store Digital Download Kiosk

As part of a strategic initiative to “restore the rental DVD business,” Blockbuster has signed a pilot test with self-service and assisted technology company NCR Corporation to test digital download…

Features June 5

Newly Launched Borders.com Site Builds On Customer Loyalty Program

Borders Group is hoping to bring the store feel into customers’ homes with the new Borders.com website, which has been in development for two years since George Jones joined the…

News June 5

New Report Spotlights Strategies To Reach The Web 2.0 Consumer

Socializing with peers and specially targeted events are two ways marketers are reaching the new generation of consumers: Gen Y – the 14- to 24-year-olds who are desensitized to traditional…

News June 5

The dunnhumby Way: Insights Into How Relevance Marketing Shapes Strategy For Tesco, Kroger & Others

Most retailers are familiar with the success Tesco has had with its Clubcard loyalty program.  With more than 13 million active card holders and 85% of the chain’s sales captured…

News June 5
Amazon.com's TextToBuy

Amazon Infiltrates Brick & Mortar With ‘TextBuyIt’ Mobile Shopping

Amazon has moved out of the Internet and into consumers’ mobile phones to grab more retail sales.

News June 4

BazaarVoice CMO Shares Insight On The Impact of Reviews & Ratings

As CMO for BazaarVoice, Sam Decker has been actively involved in generating 12 billion product reviews since the company started in 2005. The connection between these review sites and manufacturers…

News May 29

Today’s Retail Models: Everything is Broken, But Cross-Channel Formats Are Still Flexible

Amazing how smart I was just two years ago. In fact, the world seemed to be full of geniuses. Prognostications on how to feed the monster called ecommerce and increase…

News May 29
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank