Retail TouchPoints

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Insider Tips On How To Avoid The Holiday Email Crush In Retail

If there was ever a time that retailers wish they could send a personal, emotional, timely message to their best customers, this might be it. With overall sales down across…

News May 29

In-Store Search Solutions Empower Shoppers To Navigate Aisles

Online search has become an integral part of the way consumers shop. The same concept is coming to life for brick-and-mortar retail stores with new and innovative ways to search…

Features May 27
Mike Hayes, senior VP of marketing, The Bon-Ton Stores

Analytics Jump Start Marketing ROI at the Bon-Ton Stores

Advanced math must plays an important role in retail marketing, giving retailers like The Bon-Ton Stores the competitive advantage they need to leapfrog the competition, says Mike Hayes, senior vice…

News May 23

Retailers Quietly Testing Gaze Tracking to Track Promos

A concept that has been around since the late 1880s, eye tracking has been used for medical research, cognitive studies, and computer usability. A natural for the retail industry, gaze…

News May 23

New Digital Signage Applications Taking Dynamic Content Down To Shelf Edge

Most digital signage implementations in retail have focused on large plasma screens hung high in the store and broadcasting video-only content. However, some recent and planned pilots are taking the…

Features May 22
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FMI Report: Consumers Making Fewer Trips, Grocers Push Loyalty

Shopping trips are down 1.9 trips per week as a result of economic pressures and higher fuel prices, according to The Food Marketing Institute in its recently released Food Retail…

News May 15

Peer-to-Peer Marketing Word-of-Mouth is Top Purchasing Influencer

If you want to influence a consumer’s purchasing decisions, then it’s almost always best to get to their family and friends first. If you can convince family and friends to…

News April 29

Ecommerce Sales Rise, But Cannibalization Cuts Into In-Store Revenue

Ecommerce is growing sharply — much more rapidly than in-store sales. It grew some 21 percent, to $175 billion last year, crediting ecommerce with six percent of all retail sales,…

News April 29

Q&A With Dee McLaughlin, VP of Marketing, Virgin Entertainment Group

With music and movies now available via a quick download to consumers’ desktops, technology has in some ways made it increasingly difficult to bring people into stores, and many entertainment…

News April 23
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