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One Product, Two Prices: Surveillance Pricing Laws Put Retailers on Notice
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Reality Bites: Retailers Need Cross-Channel Tools To Overcome Bleak Holiday Outlook
Several research reports released last week showed the undeniable reality check that awaits retailers this holiday season. Most merchants will be faced with the slowest sales growth since 1991. In…
News September 18
Circuit City Grabs An EDGE By Incorporating Multi-Channel Intelligence Into Tablet PCs
Looking to improve the shopping experience and stand apart from its competitors, Circuit City is betting a lot of its future on its new ‘the city’ format. And one of…
News September 11
Personal Shopping Devices Preparing For Tipping Point In Adoption In 2009
Personal shopping devices for consumers are reaching their “tipping point.” With at least one high-profile retailer signaling success with an initial test, experts say 2009 could be the beginning of…
Features September 11With Shopping Trips Down, Retailers See Redemption Rates Soar On Work Targeted Promos
Fueled by rising gas prices and a slow economy, more consumers are shopping near work or on their commute route, according to recent research. In the August 2008 Consumer Intentions…
News September 11Brand Keys CEO: Gap’s Soft Comp Store Sales Indicative Of Wider Branding, Cross-Channel Failures
Gap Inc. posting an 11% same store sales drop for the month of July wasn’t a huge shock to retail industry watchers, but one analyst in particularly has been extremely…
News September 4
Skiwear Brand Spyder Gears Up For Growth With SaaS Solutions
Spyder Active Sports is poised for growth using Epicor Retail’s Software as a Service (SaaS) solution to provide merchandising, POS, sales audit and analytics tools for its growing specialty skiwear…
News September 4JCPenney Offers New Rewards Program
JCPenney customers can now earn reward points and receive special members-only benefits in-store, online, or via catalog, each month via the JCP Rewards program. JCP Rewards members automatically receive points…
News August 28Track Customer Feedback And Improve Innovation To Increase Loyalty and Satisfaction
Best-in-class companies increased customer satisfaction by 26 percent and customer retention by 26 percent in 12 months, as reported by Aberdeen Research in a recent study titled Customer Feedback Management:…
News August 28
Rich Internet Apps (RIA)s Give Retailers New Window Into Customer Experience
Customers may see them as cool new technologies that offer different views of products and shopping carts. But retailers are seeing Rich Internet Applications (RIAs) as a way to improve…
News August 28
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