Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
Featured
Latest Posts
Pacsun Looks Beyond the Standard App with New Co-Creation Platform
Pacsun has launched a new digital platform, PS Community Hub, designed to bridge digital community engagement with real-world product creation to drive authentic content that resonates with consumers. The platform…
News January 9Etsy, Shopify Among Early Partners for Microsoft’s Copilot Checkout
Microsoft is following ChatGPT’s lead with the debut of checkout capabilities in its AI-powered assistant Copilot. Among the launch partners for the experience are PayPal, Shopify, Stripe and Etsy, all…
News January 9Walmart Launches Digital Healthcare Hub, Lowers Prices on 1,000+ Wellness Items
Walmart is doing its part for all those hardy souls who promised that this would be the year they would take better care of themselves. The retail giant has launched…
News January 9Macy’s to Close 14 Underperforming Stores Even as it Touts ‘Bold New Chapter’ Performance
Macy’s will close 14 underperforming stores in 12 states across the country this year, even as CEO Tony Spring reported stronger performance from Macy’s “Reimagine 125” stores and its luxury…
News January 9From Collectible AR Cards to Blockchain Games: How to Revitalize Loyalty Programs
Loyalty programs remain a powerful tool for businesses. According to last year’s Statista survey, a third of marketers believe their company earns five to seven times more from these programs…
Executive Viewpoints January 9Nvidia Survey: 58% of Retail/CPG Firms Actively Deploying AI
A recent survey by AI solution provider Nvidia reflects the remarkably rapid growth of this technology over the past year. Based on responses from hundreds of CPG and retail executives,…
News January 8GameStop Closing up to 200 Stores this Month as Board Approves $35B Performance-Based Pay Package for CEO
A December 2025 GameStop SEC filing revealed that the struggling video game retailer planned to close a “significant number” of brick-and-mortar stores during its FY 2025, which ends Jan. 31,…
News January 8David’s Bridal Debuts Ambassador Program for Creators, Customers and Associates
David’s Bridal has introduced David’s Style Squad, a commissioned ambassador program encompassing creators, frontline associates and the bridal retailer’s loyal customers. The Style Squad will help the bridal retailer create…
News January 82026 Predictions: The Promises (and Perils) of AI
We’ve held off on discussing AI as long as we could, but we’re only human. It was the topic of 2025 (not only in retail), and its impact on the…
Features January 8
















