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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Lovesac Celebrates ‘Couchmas’ with Giveaways for Customers who Deserve a Post-Holiday Break
The Lovesac Company has declared the lull period from December 26 through January 4 as “Couchmas, the most wonderfully unproductive week of the year.” To celebrate, the furniture brand has…
News December 29Standing Out at NRF 2026: Why Handwritten Notes Still Win in an AI-Driven Retail World
As the busiest shopping season comes to a close, vendors across retail technology, marketing services and in-store innovation are already turning their attention to NRF 2026: Retail’s Big Show. And…
Executive Viewpoints December 29DoorDash-ChatGPT Integration Combines Recipe Inspiration with Practical Grocery Lists
DoorDash is the latest platform to enable key elements of the shopping journey within ChatGPT consumer sessions, via a new partnership with ChatGPT parent OpenAI. Consumers using ChatGPT for inspiration…
News December 26Private Investor Group Purchases Paul Stuart Brand
Luxury menswear brand Paul Stuart has been acquired by Middle West Partners (MWP), which partnered with apparel manufacturer Peerless Clothing Inc. to buy the company from longtime owner Mitsui &…
News December 26Total Wine Names Neiman Marcus Exec as New CEO
Total Wine & More has named retail veteran Ryan Ross as its new CEO, effective Jan. 12, 2026. Ross brings 25 years of retail experience to the new job; most…
News December 26AI for Retailers: Unlocking the Power and Promise of Emerging Technology
Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest share of U.S. retail activity, representing over 84% of total sales in…
Executive Viewpoints December 26Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact
Malls are coming off the holiday season on a high — despite years of stories about the demise of the shopping center, consumers ventured to the mall in droves to…
Features December 26What ChatGPT’s ‘Instant Checkout’ Offering Means for Retailers
[Update as of Oct. 28, 2025] PayPal Joins the ChatGPT Instant Checkout Bandwagon PayPal plans to connect its global merchant network to OpenAI, creating a platform for tens of millions…
Features December 25
















