Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
Featured
Latest Posts
UPDATE: TikTok Parent Agrees to Sell U.S. Operations to Investor Group
[Update as of Dec. 22, 2025] TikTok has reportedly signed on to a deal approved by President Donald Trump in September 2025 that would limit ByteDance — TikTok’s Chinese owner…
News December 22
Instacart Settles FTC Lawsuit, Will Pay $60 Million in Customer Refunds
Instacart will refund $60 million to consumers to settle allegations brought by the Federal Trade Commission (FTC). The FTC had alleged that Instacart charged for membership in its paid Instacart+…
News December 22
Smarter and Faster: How Gen AI Is Already Changing In-Store Retail Operations
You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet (and, let’s be honest, a few tips from the staff on how…
Executive Viewpoints December 22
Starbucks Baristas Take Strike to Company’s Seattle HQ as Labor and Political Support Expands
Hundreds of members of the Starbucks Workers United union, who have been on strike since Nov. 13 as part of the Red Cup Rebellion over what the union claims are…
News December 19
Pacsun Plans to Open up to 35 New U.S. Stores by 2029
Youth-oriented retailer Pacsun will add to its U.S. store count for the first time in nearly two decades, with plans to add 20 to 35 brick-and-mortar locations over the next…
News December 19
The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations
Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill up and leave; it’s evolving into a connected, customer-first retail hub that…
Executive Viewpoints December 19
Fanatics Expands Loyalty Program’s Earning and Spending Opportunities Beyond its Ecosystem
Global sports platform Fanatics has partnered with Pointsville to make FanCash — the “currency” of its Fanatics ONE loyalty program — more easily available for use in customized campaigns and…
News December 18
Build-A-Bear Brings its Characters to Life in New Animated Series
Build-A-Bear is launching an original animated series called KABU featuring familiar characters from its line of build-your-own plush toys. The series will debut Dec. 26, 2025 on the Build-A-Bear YouTube…
News December 18
Lululemon to Expand to 6 New Markets as Hunt for New CEO Continues
Lululemon will enter six new markets in 2026 through its new franchise partnership model. The brand will launch in Greece, Austria, Poland, Hungary and Romania next year with partner Arion…
News December 18
Latest Resources
