Retail TouchPoints

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CVS to Open Nearly 100 Community-Focused Stores this Year, Including in Former Rite Aid Locations

A recent CVS Health survey of 2,200 consumers and more than 1,060 pharmacists and pharmacy techs reveals how highly customers value in-person pharmacy care: 80% of patients prefer it, and…

News October 15

Ross Stores Meets FY Growth Target with 40 Store Openings Since September

Ross Stores has engineered a flurry of store openings in September and October: 36 Ross Dress for Less and four dd’s Discounts stores in 17 different states. These brick-and-mortar debuts…

News October 15

The Widening Gap Between Brand and Performance Marketing is Holding Retailers Back — and How to Fix It

The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old playbook of awareness first, conversion later no longer applies. Shoppers move fast…

Executive Viewpoints October 15

Touting Strong Q3, Gass says Levi’s Could Double U.S. Store Footprint

Coming off a quarter when it generated net revenues of $1.5 billion — a 7% increase over the same period the previous year — Levi Strauss & Co. President and…

News October 14

JCPenney Stores to Host ‘Look Good Feel Better’ Workshops for Cancer Patients

Cancer treatments can change one’s looks, sometimes radically, and it’s often just one more aspect of the loss of control many cancer patients feel. JCPenney and Look Good Feel Better…

News October 14
Walmart and Sam's Club will join ChatGPT's Instant Checkout later this fall.

Walmart Becomes Latest Retailer to Join ChatGPT’s Instant Checkout

Walmart will join Shopify, Etsy and Salesforce in linking its online catalog with the new ChatGPT Instant Checkout, enabling its customers to shop and buy its products directly within ChatGPT…

News October 14
Ulta Marketplace homepage

Ulta Debuts Online Marketplace Open Exclusively to Brands

Ulta Beauty’s online marketplace is now live on the beauty retailer’s website and app. Plans to add a marketplace, built on the Mirakl platform, were first announced in March as…

News October 14

The Promotion Paradox: How Retailers can Rethink Holiday Sales Strategy

Every holiday season, we hear the buzz of internal celebrations, “Company XYZ Celebrates Record Black Friday!” Carts are full, conversion rates are up and execs breathe sighs of relief. But…

Executive Viewpoints October 14

How Payment Data is Shaping the Future of Retail

Retailers have endured something of a rollercoaster ride over the last few years, but the good news is that, even as continuing price rises eat into available spending power, consumer…

Executive Viewpoints October 12
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