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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Saks Fifth Avenue Launches AI-Powered Conversational Customer Experiences
Saks Fifth Avenue has partnered with the NLX AI platform and Amazon Web Services (AWS) to offer voice-first, generative AI-powered conversational support experiences for the luxury retailer’s customers. Using the…
News August 8
Dollar General Deploys Uber Eats Delivery Option from 14,000+ Stores
Dollar General has partnered with Uber Eats for on-demand delivery from more than 14,000 Dollar General and Popshelf stores across the country. Following a similar deal with Family Dollar for…
News August 8
AI Search is Rapidly Gaining Consumers’ Trust
When it comes to brand discovery, AI is quickly earning consumers’ trust, with 62% of consumers saying they now trust AI to guide their brand decisions, putting it on par…
Features August 8
Warby Parker Sunsets the Offering that Made its Name — Home Try-On
When Warby Parker first debuted in 2010, the DTC brand upended the eyewear market with its home try-on offering, which allowed customers to test out frames, for free, in the…
News August 8
Update: Bankrupt Claire’s to Close 700 Stores, May Exit U.S. Operations Entirely
[Update as of Aug. 8, 2025] In court documents related to its recent bankruptcy filing, Claire’s identified 700 stores that are “not viable under current lease terms or are underperforming.”…
News August 8
How AI and Image Recognition are Transforming the Retail and CPG landscape
The retail and Consumer Packaged Goods (CPG) industries are undergoing a profound change, driven by the wins and failures of integrating artificial intelligence (AI) and image recognition (IR) into their…
Executive Viewpoints August 8
Consumer Cellular Plans to Double Store Count to 100 by 2026
Consumer Cellular, a wireless provider that provides services designed for Americans over the age of 50, has opened its 50th store and plans to double its brick-and-mortar footprint to 100…
News August 7
Verizon Hosts Back-to-School Tech Workshops at 10,000 Stores
As the back-to-school season ramps up, Verizon is turning more than 10,000 stores into interactive tech workshops for families during Verizon Family Weekend, Aug. 9 and 10. This two-day activation marks the…
News August 7
7-Eleven Plans 1,300 New Larger-Format Stores in North America
Seven & i Holdings has announced a major restructuring of its business, including the addition of approximately 1,300 new large-format 7-Eleven stores in North America by its 2030 fiscal year,…
News August 7
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