Retail TouchPoints

Latest Posts

Bath & Body Works kiosk coming to 600 college campuses.

Bath & Body Works Doubles Down on Gen Z Popularity, Brings its Products to College Campuses

This back-to-school season, Bath & Body Works is heading to college with plans to bring branded kiosks to more than 600 campus stores, marking the first time the company has…

News August 7
tm:rw Times Square tech retail

tm:rw Aims to Fix the Broken Tech Retail Experience with New ‘Sensorial’ Store

Even as tech has steadily become integrated into every aspect of our lives, doing things that were barely imaginable just a few decades ago, one element of the tech landscape…

Features August 7

Your AI is Only as Good as the Knowledge Base it’s Built Upon

Will your AI confidently deliver the right answers or stumble through outdated knowledge while your customers grow increasingly frustrated? Artificial intelligence may be changing how businesses interact with customers, but…

Executive Viewpoints August 7

Mattress Firm Donates Money and Sleep Products to National Women’s Shelter Network

Mattress Firm will contribute financial support, sleep products and dedicated volunteer time to the National Women’s Shelter Network (NWSN), beginning today with the new Elizabeth Gregory Home in Seattle. The…

News August 6

The Vitamin Shoppe Creates New Chief Strategy Role

The Vitamin Shoppe has named Mike Forbes to the new position of EVP and Chief Strategy Officer, reporting directly to CEO Sharon Leite. Forbes will be tasked with leading long-term…

News August 6
Podcast episode with Adobe Digital Insights

Listen Now: What $24 Billion in Prime Day Spending Tells Us About H2

Amazon Prime Day has become one of the biggest sales days of the year (and is fast becoming much more than just one day but a weeklong event). As such,…

Features August 6

How Indoor Playgrounds are Revitalizing Malls and Foot Traffic

Since 2022, many retail malls have experienced a decline in shopper traffic, with losses ranging from 1% to 21%. This is likely because ecommerce shopping has become the leading preference…

Executive Viewpoints August 6

Shelf vs. Subscription: How Retailers Can Retain Customers in the DTC Era

In 2023, the DTC space made headlines when pet food subscription service Butternut Box secured a record-breaking $351.5 million in investment — the highest ever in the pet-tech sector. While…

Executive Viewpoints August 6

Walmart Delivery Trucks Bring In-Person Experiences to Events

Walmart Delivers, keyed to align with the retailer’s “Who Knew?” reintroduction campaign, will bring five themed Walmart delivery trucks to events across the country through November 2025, each featuring photo…

News August 5
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank