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Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Amazon Partners with Gopuff for 15-Minute Grocery Deliveries Throughout the UK
In cities and towns throughout the United Kingdom, grocery deliveries in one hour (with some as fast as 15 minutes) are now available 24/7 via Amazon UK’s new partnership with…
News July 8UPDATE: Family Dollar Launches as Standalone Private Retailer
[Update as of July 8, 2025] Family Dollar has officially separated from former parent company Dollar Tree and begun its tenure as a standalone company, under the ownership of private…
News July 8From Store #1 to Store #300, Warby Parker Keeps its Eyes on the Prize
Step into a time machine and travel back 15 years, to the debut of (then) digital pure-play eyewear retailer Warby Parker. In 2010, the idea of selling prescription eyewear online…
Features July 8Tariffs, Inflation and the New Loyalty Challenge: How Retailers Can Win in a Volatile Trade Era
Retailers are facing a fresh wave of disruption. The economic uncertainty of a new tariff regime, coupled with the lingering aftershocks of inflation, is causing a monumental shift within the…
Executive Viewpoints July 8Disney Doubles Down on Shoppable TV with ‘Virtual Concessions,’ Content-Based Ecommerce
As its roster of streaming services continues to grow and expand, Disney is upping the ante on shoppable TV. The latest additions include new digital storefronts centered on specific content…
News July 7UPDATE: Trump Pushes Out Tariff Deadline (Again) to Aug. 1
[Update as of July 7, 2025] The 90-day pause on President Trump’s “reciprocal tariffs” was set to end this Wednesday, July 9, but Treasury Secretary Scott Bessent shared Sunday in…
News July 7Gelson’s Adopts Data-Driven Store Operations Solution
Gelson’s Markets has partnered with Upshop as part of an initiative to better use data, AI and operational insights to make operations more efficient and customer-centric at its 26 Southern…
News July 7Harry’s Promotes Veterans’ Mental Health with ‘Got Your 6’ Campaign
In military jargon, “got your six” means “I’ve got your back,” and Harry’s is putting actions behind those words: The men’s grooming brand has launched the Got Your Six Challenge…
News July 7When it’s Not the Customer: How Your System Drives Cart Abandonment
Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts. But my experience working with high-load ecommerce enterprises shows that’s only half the story. It’s…
Executive Viewpoints July 7
















