Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Closing the Checkout Gap: Boosting Revenue and Customer Loyalty
In the past few years, retailers have made steady progress across the customer journey. As lines between channels blur, stores are more connected to ecommerce, fulfillment is faster and personalization…
Executive Viewpoints July 4
Big 5 Sporting Goods to be Acquired for $112.7 Million
This article first appeared in our sister publication Shop Eat Surf Outdoor (SESO) Big 5 Sporting Goods Corporation has signed an agreement to be acquired by a partnership comprised of Worldwide…
News July 3
Instacart Creates Debit Card for Contract ‘Shoppers’ to Earn Cashback, Save on Fees
Instacart has teamed up with workforce payments platform Branch to develop a new rewards debit card for its “Shoppers,” the contract employees who pick and deliver orders for the online…
News July 3
NRF Sues to Block New York Law Requiring Algorithmic Pricing Disclosures
The National Retail Federation has sued to block a New York state law that requires retailers to disclose their use of “algorithmic” pricing. The law was passed as part of…
News July 3
Uber Eats Adds Six Local-Favorite Supermarkets to Delivery Portfolio
Uber Eats has partnered with six well-established regional grocers to expand delivery offerings in markets across the country, from Big Y and King Kullen in the Northeast to Vallarta Supermarkets…
News July 3
World Emblem to Reshore Jobs with Expanded Houston Factory
Emblem and patch manufacturer World Emblem will open a new 72,000-square-foot manufacturing facility in Houston in October, moving its regional operations from a 35,000-square-foot plant in northwest Houston. The expanded…
News July 3
Exclusive: MAC Cosmetics’ New Chinese Flagship is an Ode to the Power of Beauty
Sometimes a store is just a store…and sometimes it’s a lot more. MAC Cosmetics’ newly redesigned flagship at the Deji Plaza luxury shopping center in Nanjing, China definitely falls into…
Features July 3
Can AI Fix the Online Search and Discovery Experience?
Have you ever wondered why it’s so easy for your shopaholic best friend to find the perfect pair of shoes online while your search for a luxurious red cashmere sweater…
Executive Viewpoints July 3
Salesforce Global Holiday Forecast: AI Will Drive $1.6 Trillion in In-Store Sales
AI already has affected shopping habits for large numbers of consumers, and its ability to make hyper-personalized product recommendations — and also to find the best prices and deals —…
Features July 2
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