Latest In: Executive ViewPoints

Andy Austin customer experience Executive ViewPoints Retail ThinkTank (2021) Retail ThinkTank: Featured In The New Consumer (2021) Retail ThinkTank: The New Consumer (2021) The Industrious

A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to…

Executive Viewpoints June 28
back-to-school Executive ViewPoints Gaia Read merkle

School Re-Openings Driving a Mix of Back-to-School Shopping Priorities Between Students and Parents, Offering Opportunities for Marketers

The 2020-21 school year was a mix of experiences and emotions for students, parents and educators alike as…

Executive Viewpoints June 28
customer experience Executive ViewPoints Michele Dupré Retail ThinkTank (2021) Retail ThinkTank: In-Store Experience & Design (2021) Verizon Business Group

Retailers are Transforming the Digital Experience for Customers

Retailers have innovated at unparalleled speeds over the past year to meet customers’ needs. The pandemic has forced…

Executive Viewpoints June 25
Aryballe Executive ViewPoints odor Sam Guilaumé

Odor: An Unsuspecting Driver of Consumer Behavior

If you’ve ever stepped foot in a grocery retailer and smelled spoiled produce or hopped into a rideshare…

Executive Viewpoints June 25
Bill Coan david hinkle Executive ViewPoints ITEC Entertainment The Outlet Resource Group theme park

What Retailers can Learn from Theme Parks in the Wake of COVID-19

The COVID-19 pandemic has accelerated the growth of ecommerce, with the U.S. Census Bureau reporting a 36.7% increase…

Executive Viewpoints June 24
Computop Executive ViewPoints fraud ralf gladis

How to Combat the Changing Face of Shopping Fraud

It’s no secret that data crime has developed on an industrial scale. Measured in terms of damage done,…

Executive Viewpoints June 23
apps Bugsnag Executive ViewPoints James Smith Retail ThinkTank (2021) Retail ThinkTank: Omnichannel & Fulfillment (2021)

As Ecommerce Booms, Brands Must Boost App Stability

As a result of the COVID pandemic, the digital experience has become more important for almost every industry…

Executive Viewpoints June 23
Celtra ecommerce Executive ViewPoints Miha Mikek

Pixel Perfection is Retail’s Missing Ecommerce Link

Take a moment to step into the shopper’s shoes when they’re shopping. Consider all the different brand messages…

Executive Viewpoints June 21
automation Executive ViewPoints Shan Haq Transcepta

How Retail Companies can Leverage the Power of AP/P2P Automation to Reduce Costs

“Expect the unexpected” should be the new mantra for retail supply chain teams. For years, retailers have been…

Executive Viewpoints June 21

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