Latest In: Executive ViewPoints

Executive ViewPoints James Riess and Gina Fleck loyalty Merkle Promotion & Loyalty Solutions

Long Distance Loyalty : How Retailers can Build and Grow Customer Relationships at Pickup and Delivery

In the wake of COVID-19, low-contact shopping behaviors such as ecommerce and delivery were accelerated and widely adopted,…

Executive Viewpoints July 8
Brandon Brown Executive ViewPoints GRIN influencers Retail ThinkTank (2021) Retail ThinkTank: Featured in New Revenue Models (2021) Retail ThinkTank: New Revenue Models (2021)

The Rise of Inauthentic Influencers: Can Consumers Trust Social Media Personas?

Years ago when I and my team were first putting the GRIN platform together, a lot of brands…

Executive Viewpoints July 7
Andreas Slotosch Beekeeper Executive ViewPoints management
1-stafftraining

Retailers Aren’t Leveraging Frontline Management Properly — Here’s How to Unlock Their Potential in a Dynamic Environment

The retail landscape has changed dramatically since the very first COVID-19 outbreaks. Online sales grew nearly 50% at…

Executive Viewpoints July 6
cryptocurrency Executive ViewPoints Peter Jensen Retail ThinkTank (2021) Retail ThinkTank: New Revenue Models (2021) RocketFuel Blockchain

Cryptocurrencies are the Future of Payments: Here is How Merchants Fit In

Bitcoin, along with many other cryptocurrencies today, finds itself in a rather unique position. The very centralized financial…

Executive Viewpoints July 5
Executive ViewPoints Pranav Tyagi stores Tango
2020 Store Operations Benchmark Survey: COVID-19 Accelerates Stores’ Embrace of Digitalization

The Store is the Linchpin of a Post-COVID Retail Strategy

Ecommerce accelerated nearly 10 years in just three months at the start of 2020, according to McKinsey. One…

Executive Viewpoints July 5
Brooks Bell Executive ViewPoints experience Suzi Tripp

How Experimentation can Turn Small Experience Tweaks into Big Revenue Gains

It’s a common misconception that in order to achieve big wins, an equally large change in experience is…

Executive Viewpoints July 2
cockroach labs ecommerce Executive ViewPoints Jim Walker
Ecommerce Cart & Boxes

Ecommerce is Crowned King: Strategies for Keeping Pace with the New Reign

Online shopping is now the official king of retail. On average, ecommerce sales grew 32.4% year-over-year in 2020,…

Executive Viewpoints July 2
cannabis Executive ViewPoints Glue Ira Nachtigal

Marijuana Customer Loyalty Programs: Embraced by Users, Profitable and Compliant for Retailers

According to a Gallup poll, for the first time in five decades most Americans support marijuana’s legalization, with…

Executive Viewpoints July 1
customer journey Executive ViewPoints Fiserv Nandan Sheth Retail ThinkTank (2021) Retail ThinkTank: Featured in Omnichannel & Fulfillment (2021) Retail ThinkTank: Omnichannel & Fulfillment (2021)

Innovating Across the Customer Journey to Create More Commerce

Transformative shifts in consumer behavior have forever changed the dynamic between customers and the businesses they patronize. As…

Executive Viewpoints June 30

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