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How Home Depot, Macy’s and Ulta Beauty are Leveraging AI for Customer-Facing Convenience

Retailers are reshaping the shopper journey with AI-powered tools, and like everything else about this technology, it’s happening…

Features April 22
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The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving

AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…

Features April 16
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Exclusive Q&A: How Google Ads Maintains the Key Product Data Needed to Optimize Agentic Commerce

By making search more natural and conversational, generative AI, along with its retailing buddy agentic commerce, are creating…

Features April 7
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Shoptalk: AI Hot Takes from Google, The Home Depot, David Yurman, OpenAI & More

AI suffused the entire Shoptalk Spring event last week in Las Vegas, from an exhibit floor that was…

Features March 31
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Shopify is touting its ability to play well with all the major AI platforms, and even help non-Shopify merchants do the same.

AI Shopping Update: OpenAI Focuses on Discovery, Meta Launches Checkout & Shopify Offers Catalog Integration for Any Brand

The AI Shopping wars continue to advance at lightning speed with OpenAI, Shopify and Meta announcing new capabilities…

News March 24
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Google, OpenAI and Amazon are all making moves in agentic commerce.

Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix

As OpenAI pulls back on ChatGPT Instant Checkout, Google is introducing new capabilities for its Universal Commerce Protocol…

News March 20
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How Retailers can Stop Accidentally Training AI to Distrust Them

With 50% of consumers already using AI when searching for products online, LLM-powered search is quickly (if it…

Executive Viewpoints March 19
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7 Ways Retailers Should Prepare their Sites for the Rise of AI-Powered Buying

AI-driven shopping has moved from a pipe dream to reality, and it is already reshaping how online purchases…

Executive Viewpoints March 3
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Google CEO Sundar Pichai at the NRF Big Show

Why Shopping has Become the Biggest Battlefield in the War for AI Supremacy

When Google CEO Sundar Pichai took the stage at the NRF Big Show last month it was a…

Features February 3
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