Agentic Commerce: The Inevitable, but Narrow, Future of AI Shopping
The future of shopping is supposed to look like this: you tell your AI agent — whether powered…
Executive Viewpoints October 20
Latest In: AI & Machine Learning
As ChatGPT Focuses on Checkout, Google Hones its Shopping Experience
As consumers increasingly begin their shopping journeys with conversational AI tools like Google’s Gemini, ChatGPT and Perplexity, there’s…
Features October 16
There’s a Plague of Fake AI Reviews Coming – are Retailers Ready?
Nearly 95% of consumers check online reviews before purchasing a product or service. They provide a valuable signal…
Executive Viewpoints October 16
NRF Forecasts Nearly $850 Billion in Returns in 2025, Slight Decrease from 2024
The National Retail Federation (NRF) is forecasting a 15.8% return rate in 2025, totaling $849.9 billion, according to…
News October 15
The Widening Gap Between Brand and Performance Marketing is Holding Retailers Back — and How to Fix It
The divide between brand and performance marketing is costing retailers revenue. Against today’s collapsed marketing funnel, the old…
Executive Viewpoints October 15
Walmart Becomes Latest Retailer to Join ChatGPT’s Instant Checkout
Walmart will join Shopify, Etsy and Salesforce in linking its online catalog with the new ChatGPT Instant Checkout,…
News October 14
How Edible Brands Leverages Brick-and-Mortar in a Delivery-Centric Category
Edible Brands operates both corporate-owned and franchised Edible Arrangements stores, but these brick-and-mortar locations have a few key…
Features October 12
How Retail CIOs can Cut IT Costs Without Stifling Innovation
Retail CIOs are no strangers to volatility. From pandemic-induced digital acceleration to supply chain disruptions and shifting consumer…
Executive Viewpoints October 10
Gap Introduces Multi-Brand Affiliate and Advocacy Platform for Creators
Gap Inc. has launched a social media advocacy platform that will serve as a centralized hub for creators…
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