$8M Well Spent? The Ads that Scored (and the Ones that Fumbled) at Super Bowl LIX
Sunday’s Super Bowl LIX faceoff between the Philadelphia Eagles and the Kansas City Chiefs was action-packed from start…
Features February 10
Latest In: AI & Machine Learning
Four Ways to Turn Transactions into Customer Relationships that Last
As we emerge from the upheaval of the past year, brands face a daunting challenge: forging meaningful connections…
Executive Viewpoints February 7
How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture
Freedom Furniture is a well-known Australian homewares retailer that’s been operating since 1981 and now has 47 stores…
Features February 6
How Emotional Insights Transform Your CX Strategy
When building a house, you start with a blueprint. Similarly, creating a meaningful customer experience begins with a…
Executive Viewpoints February 5
Generative AI in Retail: 4 Predictions for 2025
The retail industry’s rapid adoption of generative AI technologies will continue in 2025. Throughout 2024, many retailers moved…
Executive Viewpoints February 4
Sink or Swim: How Digital Transformation will Determine Company Success (or Failure) in 2025
As we move into 2025 and reflect on the learnings of the 2024 holiday season, customer loyalty –…
Executive Viewpoints January 30
Unlocking AI’s Potential for Retail Advertising
In an increasingly fast-paced advertising landscape, AI is no longer a futuristic concept — it’s here and a…
Executive Viewpoints January 28
Pacvue Co-founder on How to Avoid the ‘Shiny Penny Effect’ with AI and Retail Media
Anyone who’s ever been to CES will tell you, it’s a biiiggg trade show. While a lot of…
Features January 28
Nearshoring, AI and Sustainability: 3 Trends Transforming the Apparel Manufacturing Industry
Nearshoring, artificial intelligence and sustainability are among the major trends that will transform the apparel manufacturing industry in…
Executive Viewpoints January 27Top Stories
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