Simon Adds VIP Suite to Kick Off Woodbury Common Expansion
Mall operator Simon revealed big plans to expand its Woodbury Common Premium Outlet center in Fall 2023, including…
News April 25
Latest In: AI & Machine Learning
Why my Retail Finance Team Loves AI
For me, the great thing about working in finance is getting to make decisions that touch all aspects…
Executive Viewpoints April 24
Ikea Creates Training Ecosystem to Support AI Literacy for 3,500 Employees
Ingka Group, parent company of Ikea Retail, has set ambitious targets for boosting the AI literacy of its…
News April 22
AI and the Art of Non-Linear Customer Experience
In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A…
Executive Viewpoints April 22
Retailers Must Adopt a Technology-First Strategy to Survive
We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of…
Executive Viewpoints April 18
How Gen AI is Reshaping our Understanding of User Intent
As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how…
Executive Viewpoints April 17
Retailers Get Real with AI: Four AI-Powered Apps We’ll See this Year
We are past the point of conjecture about whether AI will upend the retail industry; it already has.…
Executive Viewpoints April 11
Ebay Debuts AI-Powered Fashion Curation Tool
Ebay has launched Shop the Look, a new AI-powered curation tool for fashion shoppers. U.S. and UK shoppers…
News April 10
The Dark Side of the Surveillance Economy and What Retailers Should Do About It
Businesses across the spectrum have benefited hugely from the rise of the “surveillance economy” — the business of…
Features April 10Top Stories
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