After COVID Raised Procurement’s Profile, B2B Buyers are Looking to Modernize
After years of supply chain disruption and economic uncertainty, a new study from Amazon Business has uncovered a…
Features January 8
Latest In: AI & Machine Learning
Smash-and-Grab Is Only One Part of a Retailer’s Loss Prevention Story
Ever since a bold, mob-style group ransacked a California Nordstrom, we’ve seen increasing news of retail theft and…
Executive Viewpoints January 8
Why Personalization Can Survive the Loss of Third-Party Cookies
Personalization is at something of a crossroads. The New Year saw a key step in the coming deprecation…
Features January 5
AI Robotics will Drive the Future of Ecommerce
Supply chains have always been critically important. When retailers invest correctly, logistics presents the opportunity for not only…
Executive Viewpoints January 5
Ikea Improves Forecast Accuracy with AI-Powered Demand Sensing
Ikea Retail (Ingka Group) has seen “game-changing” results since employing artificial intelligence-powered demand sensing technology. Over the past…
News January 2
How Retailers can use Digital Product Strategy to Improve CX and Fuel Growth
With the decline in high street spending and increased online competition from ecommerce stores, companies in the retail…
Executive Viewpoints January 2
7 Stories that Shaped 2023 — and What They Foretell for 2024
The editors of Retail TouchPoints are sharing our picks for the seven most consequential stories of 2023. As…
Features December 21
FTC Imposes 5-Year Ban on Rite Aid’s ‘Reckless’ Use of AI-Based Facial Recognition
The Federal Trade Commission (FTC) has prohibited Rite Aid from using facial recognition technology in its stores, claiming…
News December 20
How AI is Being Utilized in the Last-Mile Logistics Space
Last-mile logistics is a complex and complicated facet of the business world that requires orchestrating many moving parts,…
Executive Viewpoints December 19Top Stories
Latest Podcasts
Latest Resources
