How CarMax Digitized, and Personalized, the Car-Buying Experience
A car is one of the biggest purchases most consumers make, but the process of buying one, especially…
Features May 2
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The Art and Science of Matching Customer and Product DNA
When it comes to online personalization, businesses are hitting a wall. They’re navigating a new Wild West of…
Executive Viewpoints April 24
How can Businesses Improve the Experience of Retail Workers?
The economic downturn has sent consumers, employees, retailers and investors alike into a tailspin. At the same time,…
Executive Viewpoints April 21
The Four Steps to ESG Reporting Success in Retail
With 83% of consumers saying they believe companies should be actively shaping environmental, social and governance (ESG) best…
Executive Viewpoints April 17
‘The Spotify of Fashion’: A Look Inside the New Shopping Platform from the Founder of True Fit
These days it seems that facilitating discovery is the holy grail of ecommerce. Countless companies both big and…
Features April 14
AI in Retail: We had Questions; Human Experts (not ChatGPT) Provided the Answers
Editor’s note: This is the fifth and final article in our series on AI in retail (though we’ll…
Features April 11
How ChatGPT can Help Fashion Brands Move Faster with Automation
Fashion brands operate in a highly competitive environment, and need to stay on top of the latest trends…
Executive Viewpoints April 10
AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling
Editor’s note: This is the fourth article in our series on AI in retail. Check out our other…
Features April 6
Amazon Seized 6 Million Counterfeit Products in 2022
In its third annual Brand Protection Report, Amazon highlighted the success of its ongoing efforts to fight counterfeit…
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