Fear Not the ‘Insult Rate’: How AI Optimizes Returns and Keeps Consumers Loyal
When honest consumers have a legitimate return denied, the experience can be a sledgehammer to their loyalty. It’s…
Executive Viewpoints November 17
Latest In: AI & Machine Learning
Search is Changing Again: What Retailers Need to Know About GEO
When Google launched in the late 1990s, it didn’t just change the internet. It changed how people found…
Executive Viewpoints November 13
Target Deploys Conversational AI In-Store to Promote Smarter Gifting
Target is placing AI-powered tools into customers’ hands with a conversational Target Gift Finder on its mobile app,…
News November 12
Listen Now: How Visa is Preparing for the Agentic Commerce Era
Payment infrastructure is without a doubt one of the most crucial and complex elements of retailing, and that…
Features November 12
The Hidden Revenue Killer: How Outdated Devices Cost Retailers
Retailers, we have a problem – half of the devices powering frontline operations are running outdated operating systems,…
Executive Viewpoints November 12
How AI is Helping Retail Marketers Win the Holiday Season
Every year, retailers gear up for the holiday season, a period full of opportunity, as shoppers are eager…
Executive Viewpoints November 11
The Internet Wasn’t Built for AI; That’s a Problem for Shoppers
AI is reshaping how consumers shop, both on the surface and behind the scenes. From smart recommendations to…
Executive Viewpoints November 10
Training Without Consent is Risky Business: What Business Owners Need to Know About the Proposed AI Accountability and Data Protection Act
AI is a great tool to enhance human creativity through designing and creating new content, creating new and…
Executive Viewpoints November 7
Instacart Debuts AI Grocery Suite, Powers Customer-Facing Agentic Tech for Kroger
Instacart has introduced a suite of AI solutions specifically designed for the complexities of grocery retailing, featuring a…
News November 5Featured
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