Latest In: Digital Commerce

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Amazon Teams with Better Business Bureau to Sue Fake Review Site

Amazon and the Better Business Bureau (BBB) have jointly filed a lawsuit seeking to shut down ReviewServiceUSA.com, a…

News July 23
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Levi's ecommerce revamp is central to its DTC ambitions.

Levi’s Ecommerce Revamp Already Driving Improvements as Brand Moves Toward Becoming DTC-First

Levi Strauss & Co. (LS&Co) has shared details of its progress in becoming a DTC-first business, a big…

News July 23
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Google’s Anti-Cookie Effort Crumbles; Privacy Efforts in Flux

After more than four years of efforts to deprecate third-party cookies on its Chrome browser, Google has essentially…

News July 23
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Solving the Challenges of All-AI Ecommerce Search with a Hybrid Approach

Once the purview of science fiction, artificial intelligence (AI) has now permeated our everyday lives — from the…

Executive Viewpoints July 23
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Major Health System Teams with Instacart to Promote ‘Food as Health’

Northwell Health, the largest health system in New York State, will partner with Instacart Health to expand access…

News July 22
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Homepage of the new Edible brand FreshFruit.com.

Edible Debuts New Fresh Fruit Subscription Service

Edible Brands, the parent company of Edible (formerly Edible Arrangements), has launched a new ecommerce brand, FreshFruit.com, that offers…

News July 22
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Legendary department store Macy's tapped Deloitte Digital to level up its CX, including improved personalization for five key customer journeys.

Macy’s Levels Up Personalization with 500M Tailored Offers to 30M Customers

Personalization has become an expectation for many consumers, but brands’ maturity levels in providing personalized marketing and CX…

Features July 22
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Coach Deploys Digital Gamification to Promote ‘Find Your Courage’ Campaign

Coach has partnered with metaverse platforms Roblox and Zepeto to support its Spring 2024 collection’s campaign theme, “Find…

News July 19
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New Returns Platforms Promises Customers Instant Refunds

Reshop, a platform that provides instant refunds (not store credit) to shoppers returning items from participating retailers, has…

News July 19
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