Latest In: Digital Commerce

Fanatics Fanatics Commerce global growth
Fanatics Commerce has made three new executive appointments to drive its next phase of growth.

Fanatics Commerce Brings in 3 New Execs to Support Global Growth Goals 

Fanatics Commerce, the fan gear designer, manufacturing and retail division of the Fanatics digital sports platform, has made…

News January 31
ci&t connected customer experience Connected Retail Report Featured Melissa Minkow mobile apps mobile commerce omnichannel strategy Retail ThinkTank (2024) Retail ThinkTank: Featured in Omnichannel Strategy (2024) Retail ThinkTank: Omnichannel Strategy (2024)
The 2024 Connected Retail Report from CI&T indicates that while consumers are hungry for low prices, they will not sacrifice a good retail experience.

CI&T Research: Price-Conscious Consumers Still Want Stellar Shopping Experiences

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates…

Features January 31
Edelman Intuit Mailchimp Jamal Miller PERC Coffee shopify SMS marketing

Personalization at Scale: How SMS Helped PERC Coffee Untangle its Marketing Campaigns

Lately, Intuit Mailchimp has been laser focused on solving our customers’ clustomer problem. Yes, clustomer — the unsegmented…

Executive Viewpoints January 31
newegg Newegg Refreshed refurbished appliances refurbished electronics refurbishment program resale resale program
A Newegg employee inspects a laptop for resale.

Newegg Expands Resale Offering with ‘Refreshed’ Program for Electronics, Appliances

Online electronics and appliance marketplace Newegg is making a big push into resale with the debut of Newegg…

News January 30
bytedance live studios shoppable content shoppable video tiktok TikTok Shop
TikTok is testing a new tool that would make all videos shoppable.

TikTok Tests Tool that Would Make All Content on the Platform Shoppable

TikTok is testing a new feature that could make all video posts on the social media platform shoppable.…

News January 30
Etsy Michaels

Etsy Debuts Personalized, AI-Powered ‘Gift Mode’

For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present…

News January 30
AI ethics gen AI Mosaicx privacy Rebecca Jones

Six Principles for Redefining Retail with Responsible AI

Generative AI (Gen AI) has brought about a seismic shift that’s reshaping customer interactions and business operations. As…

Executive Viewpoints January 30
Amazon Big Lots camping world doordash Featured FedEx instacart petco PetSmart Retail ThinkTank (2024) Retail ThinkTank: Featured in Supply Chain & Fulfillment (2024) Retail ThinkTank: Supply Chain & Fulfillment (2024) Spirit Halloween Staples uber eats USPS

Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and…

Features January 29
2024 trends personalized recommendations personalized styling Spotify stitch fix virtual appointments
Stitch Fix and Spotify are teaming up to give shoppers a "style tune up."

Stitch Fix Teams up with Spotify to Give Shoppers a ‘Style Tune Up’

Stitch Fix has partnered with streaming music service Spotify to create an interactive experience that combine’s Spotify’s “sonic…

News January 26
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank