The Key to Keeping Customers Engaged and Combating the Paradox of Choice — Personalization
Shopping online can feel completely overwhelming for consumers when options feel infinite. The paradox of choice can even…
Executive Viewpoints September 14
Latest In: Digital Commerce
Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement
Until someone invents a Star Trek-style replicator (“Tea. Earl Grey. Hot.”) that delivers pretty much any item to…
Features September 14
Williams-Sonoma Deploys New Tech to Gain Single View of Customer Across Multiple Brands
Williams-Sonoma will deploy a suite of solutions from Salesforce to get a 360-degree view of its customers across…
News September 13
Target Partners with Philanthropic Jewelry Brand Kendra Scott
Target has entered a long-term partnership with Kendra Scott to launch an exclusive collection and dedicated shopping experience.…
News September 13
How Speeding up Chargeback Resolutions can Boost Retailers’ Profits
Commerce is expanding rapidly, especially within the retail sector. Recent data shows that overall U.S. retail sales have…
Executive Viewpoints September 13
TikTok Shop Officially Debuts in the U.S.
It might have been the worst-kept secret in retail, but after months of unconfirmed reports, behind-the-scenes testing and…
News September 12
Ebay Launches Luxury Consignment Service in Designer Handbag Category
Ebay has introduced Ebay consignment for luxury products, providing owners with direct access to expert sellers who will…
News September 12
Amazon Continues Push Beyond its Own Ecosystem with Debut of ‘Supply Chain by Amazon’
The pandemic made “supply chain” a commonplace term, and now Amazon wants to make it a commonplace service.…
Features September 12
Alibaba Cloud Unit CEO Steps Down; Freshippo IPO Reportedly Delayed
Alibaba’s former Chairman and CEO Daniel Zhang has stepped down from his roles with the company. Zhang, who…
News September 11Top Stories
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