Retail Reset: Dealing with a Tight Labor Market While Keeping Existing Frontliners Happy
A customer has a question but can’t find anyone to help. When they finally track someone down, the…
Executive Viewpoints September 19
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80% of Your Store’s Revenue is Coming from This Source
If anything, my 26 years of retail experience have shown that customer acquisition is initially the central purpose…
Executive Viewpoints September 19
Giving Transportation Leaders a Seat at the S&OP Meeting
The Sales & Operations Planning (S&OP) process has been around for decades, with many of the largest and…
Executive Viewpoints September 16
Why DTC Brands Need to Add a Confidence Layer to Their Data Stack
The modern data stack is not dead, in spite of the many conversations going around the internet to…
Executive Viewpoints September 16
Five Ways Ecommerce Retailers Can Sleep Well and Sell More This Black Friday
Huge crowds, long lines and crazy stampedes are things of Black Fridays past. Nowadays, more and more shoppers…
Executive Viewpoints September 15
How Retail is Leveraging Unified Digital Experiences
One could argue that few, if any industries have been impacted more by the pandemic, and now by…
Executive Viewpoints September 14
Rebuilding a Brand to Fit in a Post-Pandemic World
In the spirit of self-reflection and growth, I’ve been challenging my own assumptions, biases and convictions in the…
Executive Viewpoints September 13
3 Ways AI Explainability Will Help Retailers Better Understand Consumer Preferences
We are entering a new age of retail. Following a pandemic-induced boom, ecommerce is no longer the king…
Executive Viewpoints September 12
Bot Rot: 5 Reasons Why Retailers Need to Ensure Products Go to People
In early 2022, a top 10 footwear brand dropped an exclusive line of sneakers. Traffic to the site…
Executive Viewpoints September 12Featured
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