Latest In: Executive Viewpoints

click and collect cross-channel customer experience Customer Reviews omnichannel store apps

4 Ways To Improve The Cross-Channel Customer Experience

By Kali Kasprzyk, Echidna Google the phrase omnichannel for retail. The articles on this topic and stats around…

Executive Viewpoints April 18
analytics brick and mortar ccs customer experience Prism sales per square foot

The New Retail Metric For Success

By David Morin, Prism For the better part of the last several decades, ‘sales per square foot’ has…

Executive Viewpoints April 15
auto sales Canvas grocery Lands' End Project September Retail Recap retail sales Wegmans

Retail Recap Of The Week

Greetings, all! Glad to see you’ve taken a break in your day to check out some more weekly…

Executive Viewpoints April 14
editor Q&A Euclid Analytics gender marketing Millennial personalization wifi

How Much Should Retailers Base Personalization Campaigns On Gender?

In today’s personalization-driven retail environment, merchants have to pull out every stop imaginable to keep the consumer’s attention…

Executive Viewpoints April 13
Amazon best buy catch-up editor's perspective Kohl's same day delivery

Is Playing ‘Catch-Up’ With Same-Day Delivery Worth The Effort?

By Glenn Taylor, Associate Editor Amazon’s recent expansion of its same-day delivery service to 11 more U.S. cities…

Executive Viewpoints April 12
digital signage Executive ViewPoints nanolumens physical store

Cutting Through The Clutter With LED Digital Signage

Today’s world is truly a digital world, and with the onslaught of social media, online purchasing and mobile…

Executive Viewpoints April 12
average order value checkout Executive ViewPoints revenue value

How To Add Simplified Revenue Opportunities During Checkout

How simple is your checkout process for customers? Is it an arduous task for shoppers, or perhaps the…

Executive Viewpoints April 12
anthony smith big data crm customer service Executive ViewPoints iot

How IoT And Big Data Unite To Make Customer Service Smarter

We’ve all seen the commercials highlighting how the Internet of Things (IOT) has already changed the way we…

Executive Viewpoints April 12
automation click and collect distribution logistics omnichannel fulfillment transportation management systems

Automation: Simplifying The Complexity Of Omnichannel Fulfillment

By Ken Fleming, Eyefreight In an era where Amazon’s two-day shipping reigns, customer demand has skyrocketed, and expectations…

Executive Viewpoints April 11
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank