Latest In: Executive Viewpoints

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Is The Apple Watch Your Next Must-Have Engagement Channel?

Ever since Apple Watch was unveiled in March, retail industry players have pondered how the hardware will impact…

Executive Viewpoints April 22
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5 Ways Location-Based Services Are Transforming The Retail Industry

Not long ago, when we spoke of location-based services and retailers, it was with a note of caution.…

Executive Viewpoints April 21
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How To Start Seeing Results From Social Media

By Alicia Fiorletta, Senior Editor  In August 2011, I was two months into my tenure at Retail TouchPoints.…

Executive Viewpoints April 21
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Navigating Omnichannel The Right Way

Retail IT spending is expected to surpass $190 billion in 2015, driven by trends such as omnichannel integration.…

Executive Viewpoints April 21
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How Retailers Can Effectively Create An Omnichannel Loyalty Plan

When it comes to cultivating customer loyalty, every business leader ideally wants as many seeds as possible. Omnichannel…

Executive Viewpoints April 20
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Customer-Centricity And The Power Of Human

By Mike Mojica, Merkle Technology is the backbone of CRM platforms, the conduit to first-party data and the…

Executive Viewpoints April 20
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Breaking The Trend: Online Promotions And The Rise In Average Basket Values

By Marko Luhtala, RapidCampaign According to IMRG, the UK’s online retail association, there has been a general downward…

Executive Viewpoints April 17
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Content And (Unified) Commerce Take Center Stage At Demandware XChange

By Alicia Fiorletta, Senior Editor  I landed at Newark Liberty Airport about 6 a.m. this morning after attending…

Executive Viewpoints April 16
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Ode à la Rose Opens NYC Pop-Up

By Alicia Fiorletta, Senior Editor  Pop-ups are always fun. I personally enjoy them because they present retailers with…

Executive Viewpoints April 15
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