Latest In: Executive Viewpoints

Cognizant Business Consulting Executive ViewPoints Omnichannel Loyalty shopper expectations

Reimagining Omnichannel Loyalty

For retailers, the balancing act between being relevant and being too “big brother” is becoming ever more precarious.…

Executive Viewpoints April 28
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The Future Of Couponing Is Digital But Not Mobile

By Tim Belvin, Visible Brands Traditional print couponing, while sometimes effective, is almost always inefficient. It may indeed…

Executive Viewpoints April 25
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Chase Paymentech Exec: It’s An “Interesting Time” For Payment

A few weeks ago, RTP published a two-part feature on new payment trends and developments. Needless to say, the response…

Executive Viewpoints April 24
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Has Personalization Impacted Your Buying Behaviors?

Personalization has become a must-have tool in retailers’ marketing arsenals.  Whether it’s product recommendations, tailored emails or customized…

Executive Viewpoints April 23
digital marketing Digital Marketing Report Q1 2014 Google Shopping industry research organic search PLA product listing ads RKG social referrals

Will 2014 Be The Year Of Google Shopping?

By Alicia Fiorletta, Senior Editor The digital marketing space is evolving at a rapid pace. So much so…

Executive Viewpoints April 22
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Bring Your Own Engagement: Turn The Rise Of Social Media To Your Advantage

By David Farquhar, Workplace Systems   It has long been understood that the quality of the customer service…

Executive Viewpoints April 21
audit Executive ViewPoints incentives volforce

The Common Practice That’s Slowly Eroding Your Company

When you’re contemplating how your business can rise to the next level, you might turn to an internal…

Executive Viewpoints April 21
andrew b morris converged commerce EMV Executive ViewPoints mobile commerce mobile payment

Retailers And The Commerce Convergence

Will retailers shape (or be shaped) by the future of payments and commerce? This is a critical time…

Executive Viewpoints April 21
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Citi Retail Services Exec Discusses New Payment Trends

Payment is in a state of change. Retailers are weighing a number of things, including the looming EMV…

Executive Viewpoints April 18
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