Latest In: Executive Viewpoints

ambient IoT EAS Energous Giampaolo Marino

Ambient IoT: The Data Layer Brick-and-Mortar Retail has been Waiting for

Walk into a modern apparel store and the difference from a decade ago is striking. Instead of walls…

Executive Viewpoints January 2
CTV Digiday iab Innovid Jamie Finstein Nielsen QR Codes retail media

Turning Screens into Storefronts: The Rise of Shoppable Video

Shoppable video has helped evolve the digital video landscape from passive viewing into active buying. From QR codes…

Executive Viewpoints December 31
agentic AI Altimetrik Arun Kumar LLMs Salesforce SLMs

Why Smaller, Smarter AI Models are Giving Retailers an Edge

Retailers aren’t just experimenting with AI chatbots anymore — they’re giving algorithms real agency. About 43% of retailers…

Executive Viewpoints December 30
David Wachs gen AI Handwrytten NRF 2026

Standing Out at NRF 2026: Why Handwritten Notes Still Win in an AI-Driven Retail World

As the busiest shopping season comes to a close, vendors across retail technology, marketing services and in-store innovation…

Executive Viewpoints December 29
crm endear gen AI Leigh Sevin WhatsApp

AI for Retailers: Unlocking the Power and Promise of Emerging Technology

Artificial intelligence (AI) is accelerating the transformation of physical retail environments. In-person shopping continues to command the largest…

Executive Viewpoints December 26
Big ID CCPA Healthline Heather Kuhn Honda privacy Sephora Todd Snyder tractor supply

Honda, Todd Snyder and now Tractor Supply: Who’s Next? Privacy Fines Put Retail Reputation at Risk

The California Privacy Protection Agency (“CPPA”) just fined Tractor Supply $1.35 million under the CCPA, its largest retail…

Executive Viewpoints December 24
Black Friday Cyber Monday Jochem van der Veer pwc returns TheyDo

Holiday Returns are Where Loyalty is Won or Lost

Black Friday and Cyber Monday are over. Dashboards already show who hit targets and who missed. What they…

Executive Viewpoints December 23
ci&t digital signage gen AI Marcelo Vessoni privacy

Smarter and Faster: How Gen AI Is Already Changing In-Store Retail Operations

You walk into a large home improvement store looking for a washer assembly to fix your kitchen faucet…

Executive Viewpoints December 22
digital menu boards John Tait MasterCard mckinsey nacs tns

The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations

Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill…

Executive Viewpoints December 19
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