Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
Featured
Latest Posts
Starbucks Opens First Spanish Flagship Store in Real Madrid’s Soccer Stadium
Starbucks has chosen a site dear to Spanish soccer/football fans — home team Real Madrid’s Bernabéu Stadium — for its first flagship store in the country. Customers enter the two-level,…
News September 12JCPenney Partners with Celebrated Designer Bob Mackie for ‘Statement-Making’ Fashion
He put Carol Burnett in the famous curtain-rod dress that she “saw in the window and couldn’t resist,” and was largely responsible for turning Cher into the glitter queen we…
News September 12What U.S. Retailers can Learn from China’s Social Commerce Success
In Q1 this year, Chinese retailer Pop Mart saw market capitalization surge to nearly $40 billion, outpacing established global rivals like Hasbro and Mattel to become China’s most valuable toy company.…
Executive Viewpoints September 12Two Years in, TikTok Shop is a Commercial Powerhouse: A Look at the Numbers
How the time flies — today TikTok Shop celebrates two years since its formal U.S. launch, and for many brands and creators it’s already hard to imagine a time before…
Features September 12DSW Steps into Retail Media Arena with Debut of ‘Front Row Connection’
DSW Designer Shoe Warehouse has stepped into the retail media arena with the debut of Front Row Connection, a self-service platform powered by the Epsilon Retail Media platform. The footwear…
News September 11C-Store Delivery Platform Vroom Adopts Instacart’s Retail Media Solution
Vroom Delivery, an ecommerce platform serving 3,500 convenience stores nationwide, has partnered with Instacart to deploy its Carrot Ads retail media technology. The new agreement expands Vroom’s efforts to help…
News September 11Exclusive: Walmart Beefs up Digital Insights in its Quest to Become ‘America’s Favorite Place to Shop’
There’s been talk for some time about the collapse of the traditional “funnel.” Consumers no longer move along a linear path from awareness to consideration to purchase, and they haven’t…
Features September 11How Brands are Rethinking Pricing Strategy Amid Tariff Uncertainty
Brands are being squeezed like never before. On one hand, federal trade policy is causing the price of just about everything to go up, thanks to tariffs and the resulting…
Executive Viewpoints September 11Deep Dive: How to Tackle Return Fraud — Without Losing Customers
Featuring: Vishal Patel and Pedro Ramos of Appriss Retail Product returns are often seen as a necessary evil—but when return fraud enters the mix, things get a lot more costly,…
Podcasts September 11
















