Retail TouchPoints

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Ebay Endless Runway show 2025.

Secondhand Makes a Statement at NY Fashion Week (with a Little Help from Ebay)

Vintage pre-loved looks cropped up on runways across New York Fashion Week this year, including those of Altuzarra, Eckhaus Latta, LUAR and Kallmeyer, not to mention at Ebay’s second Endless…

News September 16
Bed Bath & Beyond Inc. has bought the Kirkland's Home brand.

UPDATE: After Offloading Kirkland’s Home IP, Brand House Details Store Plans for Bed Bath & Beyond

[Update as of Sept. 16, 2025] Following the news that The Brand House Collective has sold the IP of its former namesake, Kirkland’s Home, to Bed Bath & Beyond Inc.,…

News September 16

Why Marketplace Businesses Should Prioritize Relationship Preservation – Even During Disputes

Let’s face it: Strong relationships are easy to maintain when everything runs smoothly – when orders are fulfilled on time, terms are met and both parties benefit from the exchange.…

Executive Viewpoints September 16

NRF Honors Abercrombie CEO Fran Horowitz with 2026 Visionary Award

Fran Horowitz, who has served as CEO of Abercrombie & Fitch since 2017, will receive the 2026 The Visionary award at the NRF Foundation Honors ceremony on Jan. 11, 2026.…

News September 15
Inside a Dickies store.

VF Corp. Sells Dickies to Bluestar Alliance for $600 Million

VF Corp will use the funds against its significant debt burden while Hurley owner Bluestar will aim to return Dickies to growth.

News September 15
Incoming Glossier CEO Colin Walsh

UPDATE: Glossier Names Beauty Veteran Colin Walsh as New CEO

[Update from Sept. 15, 2025] Colin Walsh, Founder of wellness brand YayDay and a veteran of P&G, L’Oréal and DevaCurl, has been named to succeed Kyle Leahy as CEO of…

News September 15

The Psychology of Customer Pain Points: Why Real-Time Feedback is Essential for Employee Wellbeing

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their perception…

Executive Viewpoints September 15

How PayMore Is Flipping the Script on Used Electronics

Featuring: Stephen Preuss and Erik Helgesen, Co-founders of PayMore Cracked screen? Dead battery? Most of us are quick to ditch our broken electronics — but what if there were a…

Podcasts September 15

David’s Bridal to Take on Full Production and Retail Operations of Vera Wang Bride

Vera Wang, a designer synonymous with wedding dresses, and David’s Bridal have expanded their relationship, with the vertically integrated retailer taking the full reins of both production and retail for…

News September 12
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