Retail TouchPoints
Google Adds New Agentic Shopping Features as OpenAI Pivots, Amazon Enters the Mix
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Amazon Debuts Abu Dhabi Fulfillment Center Designed to Support SMBs
Amazon, in partnership with the Abu Dhabi Investment Office (ADIO), has opened its first fulfillment center in the UAE’s capital city. The center uses Amazon’s automation solutions to help accelerate…
News September 18
Macy’s Sends Santa on National Tour, Expands Holiday Square Marketplace to Chicago
With the possible exception of Christmas Tree Shops, Macy’s is the retailer most associated with Christmas, thanks to the multiple film, TV (there was even a Broadway musical) adaptations of…
News September 18
PepsiCo and Unilever Spearhead New Sustainable Agriculture Initiative
PepsiCo, Unilever and other major retail and food and beverage companies have launched “STEP (Supporting Trusted Engagement and Partnership) Up for Ag,” a pre-competitive initiative designed to strengthen the capacity…
News September 18
Holiday Sales Predictions Vary, but One Thing is Clear — AI will be a Winner
Sales forecasts from Deloitte and Salesforce predict relatively rosy sales this holiday season, but not everyone is predicting a blockbuster holiday — and to be sure, there are reasons for…
Features September 18
How Digital Wallets and Embedded Finance are Reinventing Retail CX
Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants competing in a saturated landscape, the ability to offer a seamless, secure…
Executive Viewpoints September 18
A Better Return on Returns: How Data is Redefining B2B Resale Strategies
Gone are the days when retailers relied on spreadsheets, emails and phone calls to offload customer returns and excess inventory into the secondary market. Today, the process of how this…
Executive Viewpoints September 17
Putting a Shine on Shoe Shopping: DSW Partners with Uber for Delivery
DSW (Designer Shoe Warehouse) is the latest retailer to join the Uber Eats delivery portfolio, allowing shoppers to get on-demand or scheduled deliveries of footwear and accessories from nearly 500…
News September 17
Listen Now: How PayMore Is Flipping the Script on Used Electronics
Resale is one of the fastest-growing sectors of retail — not to mention one of the few categories that is relatively immune to all this new tariff pressure — yet…
Features September 17
Ulta Beauty Kicks Off ‘College Glow Up’ Tour to 6 Campuses
Ulta Beauty has embarked on its first multi-market experiential activation — a College Glow Up Tour presented in partnership with HerCampus Media — that will stop at six campuses between…
News September 16
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