Latest In: Executive ViewPoints

carol juel customer data Executive ViewPoints personalization personally identifiable information synchrony
0aaaCarol Juel Synchrony

Getting Ahead Of Technology Trends: Turning Customer Data Into Personalized Experiences

It’s easy to think that our dependence on devices means that e-Commerce is the clear future of retail.…

Executive Viewpoints July 8
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0aaaRich Conklin

How Shippers Can Improve Their Relationship With Carriers

Healthy carrier relationships are vital for a reliable carrier network.  Developing a positive relationship plays a significant role…

Executive Viewpoints July 5
Executive ViewPoints marissa tarleton RetailMeNot social issues
0aaaMarissa Tarleton RetailMeNot

How Retailers Can Tackle Social Issues in 2019

Last year, retail marketers saw a huge shift in the way brands relate to consumers. With Nike’s Colin…

Executive Viewpoints July 3
bopis CommerceHub direct to consumer erik morton Executive ViewPoints retail renaissance
0aaaErik Morton CommerceHub

Why 2019 Is The Year Of The Retail Renaissance

The first half of 2019 confirmed that the retail apocalypse many industry experts once predicted is not on…

Executive Viewpoints July 1
amazon prime checkout consumer expectations Executive ViewPoints twoday shipping
0aaaJimmy Duvall BigCommerce

Has Amazon Prime Pushed Consumer Expectations Too Far?

It may be one of the services that I use most often for my personal online shopping, not…

Executive Viewpoints June 27
autonomous Executive ViewPoints gary goralnick selfdriving cars shopinride
0aaaGary Goralnick shopinride

Self-Driving Cars Will Be An Economic Revival For Brick-And-Mortar Retailers

Google, Amazon, Tesla, major car manufacturers and countless other enterprising startups are racing to dominate the self-driving vehicle…

Executive Viewpoints June 24
ai Executive ViewPoints JDA joann martin machine learning returns
0aaaJoAnn Martin JDA

Creating Simplicity From Complexity: Managing Returns Through SaaS, AI & Machine Learning

Consumer behavior is reshaping retail, ultimately challenging merchants to create enhanced solutions to their increasing demands. Managing returns…

Executive Viewpoints June 21
customization ecommerce Executive ViewPoints kbmax kris goldhair
0aaaKris Goldhair KBMax

Mass Customization Is Coming for E-Commerce — Here’s How Manufacturers Can Get It Right

Thanks to the immediacy of our digital age, shoppers have a growing desire for products that can be…

Executive Viewpoints June 19
customer experience deepak moudgil Executive ViewPoints journey mapping personalization wipro
0aaaDeepak Moudgil Wipro

Enriching The Customer Experience Through Journey Mapping And Personalization

Digital technologies have given customers unprecedented power to dictate the terms of purchase, to the point that instant…

Executive Viewpoints June 18

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