Retail-As-A-Service: The Next-Gen Wild West
For better or worse, Amazon has turned the retail industry upside down and redefined what it means to…
Executive Viewpoints June 17
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5 CX Trends To Consider In 2019
Brands are being inundated with talk about consumers’ increasing expectations when it comes to customer experience (CX). And…
Executive Viewpoints June 14
Three Essential Tips In Preserving Next-Gen Customers
What’s the secret behind the success of today’s best young consumer-facing brands? Authenticity and personalized experience curation. Realistically,…
Executive Viewpoints June 13
Myths Vs. Facts: Debunking Myths In Retail Payments
In our bustling retail landscape — today’s most competitive market — it’s hard to believe that many online…
Executive Viewpoints June 12
Technology In Retail; Dynamic Pricing In Store — One Possible Future
John Russo, our Retail leader, and I recently visited Amazon’s 4 Star store in New York City. The…
Executive Viewpoints June 10
E-Commerce Search Is On The Verge Of A New Era
After Baymard Institute completed a large-scale usability study on e-Commerce search in 2014, the web usability research firm…
Executive Viewpoints June 7
Winning On Google: How Retailers Can Evolve Their Search Strategies
When it comes to search engine optimization, our work is never done. That’s because Google’s algorithms are constantly…
Executive Viewpoints June 3
Employees Are The Key To A Successful Product Launch
A new product launch is an exciting time for a brick-and-mortar retailer — there’s so much potential for…
Executive Viewpoints May 30
Leverage Payment Platforms For Precision Marketing Aimed At Chinese Consumers
In this age of big data, social media and integrated marketing ecosystems, it’s sometimes hard to know who…
Executive Viewpoints May 24Featured
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