2019 Retail Trends: Creating Meaningful Connection Online And On The Ground
Two iconic cinematic scenes come to mind when imagining the near-term future of retail: The first is from…
Executive Viewpoints January 29
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Finding The Right Benefits And Engagement Strategies For Retail Workers
One of the biggest challenges retail employers face is finding relevant benefits solutions for their entire organization. With…
Executive Viewpoints January 25
Thinking About AI For E-Commerce? Don’t Skimp On Training
The rise of AI technology is playing a huge role in the shift in consumer expectations. By bringing…
Executive Viewpoints January 24
Nurturing The Customer-Brand Relationship: Emotion Is Everything
It’s no secret that the consumer-brand relationship has changed, and continues to evolve. Consumers expect — and demand…
Executive Viewpoints January 22
How To Get Customers Back Into The Store
While the consumer retail experience appears to be leaning increasingly more to the digital side, 73% of consumers…
Executive Viewpoints January 18
How Can Retailers Turn Disgruntled Customers Into Happy Ones?
Retailers have tried for decades to improve customer satisfaction, yet recent Customer Rage surveys indicate that complaint satisfaction…
Executive Viewpoints January 17
Personalization Best Practices For Data-Centric Retailers
In a world where your customers and prospects are expecting personalized communication, more customer data means more complex…
Executive Viewpoints January 16
Are Mobile Coupons The Answer To Higher Redemption Rates?
As some frustrated marketers continue to see their traditional paper coupon redemption rates drop, others are discovering viable…
Executive Viewpoints January 15
How Brands Can Deliver On The Promise Of Curbside Experiences
Retail needs to change. As a whole, retailers have to become more attentive, and quicker to react to,…
Executive Viewpoints January 14Featured
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