How Do Small Merchants Tackle ‘Amazonization’?
Amazon has transformed the retail world. From humble roots, this little online bookstore has become one of the…
Executive Viewpoints December 18Amazon has transformed the retail world. From humble roots, this little online bookstore has become one of the…
Executive Viewpoints December 18Twenty years ago, supply chain data was the key that connected suppliers and retailers. To sell an item…
Executive Viewpoints December 17Traditionally, retailers have used e-Commerce platforms such as ATG, WCS, Hybris etc. to build and manage their online…
Executive Viewpoints December 14According to a recent report from McKinsey, China accounted for less than 1% of the global e-Commerce market…
Executive Viewpoints December 13I remember when the first wave of corporate web sites hit the Internet. Designers at the time were…
Executive Viewpoints December 12A lot of the conversation about increasing customer satisfaction, in the retail sector or anywhere else, revolves around…
Executive Viewpoints December 11At a recent industry event, I quipped that this is “the best of times and the worst of…
Executive Viewpoints December 10There is no question that we live in a data-fueled marketplace, and no better illustration of how the…
Executive Viewpoints December 7While new and exciting technologies like the Internet of Things, augmented reality and voice assistants dominate retail conversations,…
Executive Viewpoints December 6