Latest In: Executive ViewPoints

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0aaaPhil Soffer TestIo

Killer Bugs And Their Effect On Your Conversion Rates

One of the biggest issues in e-Commerce today (and every day) is conversion. Data scientists and marketers actively…

Executive Viewpoints December 5
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0aaaSudy Bharadwaj SAP Ariba

For Retailers, It’s Back To The Future

The proliferation of private label, white label, and store brands has caused a fundamental shift in how retailers…

Executive Viewpoints November 30
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0aaaDavid Britton Experian

You Can Have It All: Customer Security And Convenience

As online retailers, you constantly struggle. You want your customers to have a great experience and avoid any…

Executive Viewpoints November 29
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0aaaCarl Tsukuhara Optimizely

Getting Physical: Three Tips For Bridging Online And Offline Experiences In The New Year

Recently Wayfair and Casper joined the likes of fellow e-Commerce brands Amazon, Everlane, Glossier and many others that…

Executive Viewpoints November 28
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0aaaJeff White GravyAnalytics

What ‘Black Friday In July’ Taught Retailers This Holiday Season

Amazon Prime Day — or “Black Friday in July” — offered several lessons for retailers to not only…

Executive Viewpoints November 27
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0aaaBen Harris Decibel

Three Best Practices For Digital Customer Experience Success

Product, placement, price and promotion may have been the holy grail of marketing, but in the digital era,…

Executive Viewpoints November 26
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0aaaAnil Gandharve Mindtree

Chatbot, Please Expedite My Shipping

In the world of online shopping, things are specifically tailored to appease the customer and ensure efficiency —…

Executive Viewpoints November 21
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0aaaJim Hertel Inmar

Thriving In The New World Of Grocery: Five Keys For Brands

Much has been made of the challenges facing retailers in today’s grocery marketplace. However, their manufacturing trading partners…

Executive Viewpoints November 20
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0aaaJonas Sickler Reputation Management

Crisis Management Lessons Learned From Starbucks

There are no shortages of public relations disasters among retail brands. Whether a crisis is caused by social…

Executive Viewpoints November 19
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