How Retail Brands Will Continue to Digitally Transform After the Pandemic Ends
When COVID-19 struck in March 2020, many consumers thought life would go back to normal in a few…
Executive Viewpoints March 12
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Vulnerability – The Most Important Customer Trait Brands Don’t Know They’re Missing
There have been a lot of challenges for retails brands in the past year — from considering the…
Executive Viewpoints March 11
How to Adapt Your Ecommerce Business to Increase Sales in 2021
The global pandemic created by COVID-19 has accelerated the maturation of ecommerce businesses and has led to an…
Executive Viewpoints March 10
Why and How to use Baidu for Ecommerce Success in China
While Western firms might see China as a source of competition, the flipside is that it also provides…
Executive Viewpoints March 9
Refund Abuse is at an All-Time High — and it’ll Get Worse Before it Gets Better
I think at this point it goes without saying that 2020 was an incredibly challenging year for merchants…
Executive Viewpoints March 8
What to Expect in the Inbox in 2021
The email inbox is crowded like never before. Since the start of the pandemic, companies have had to…
Executive Viewpoints March 8
15 St. Patrick’s Day Marketing Ideas for Small Businesses
While St. Patrick’s Day is a fun holiday to celebrate for anyone, boutique owners stand to gain even…
Executive Viewpoints March 5
The Future of Retail: Enriching the Customer Experience via Conversation APIs
As COVID-19 quickly spread in early 2020, the retail industry was among the first to be affected. But…
Executive Viewpoints March 5
Keeping up with the Customers: How Retailers are Adapting to New Shopping Behaviors
Retail success is dependent on understanding and meeting the needs of shoppers. But what happens when your customers…
Executive Viewpoints March 4Featured
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