Latest In: AI & Machine Learning

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The End of a Transaction is Just the Beginning: Fostering Engagement, Loyalty and Return Visits at Checkout

To compete today, retailers must develop new and innovative ways to engage their customers and generate more loyalty.…

Executive Viewpoints May 30
John Dittig LLMs MicroTouch QSRs

Move Past Hype to Focus on Value with AI Implementations in the POS Space

Businesses and organizations across virtually all markets and niches are exploring how artificial intelligence (AI) could benefit their…

Executive Viewpoints May 29
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New image animation tool in Google Product Studio.

Gen AI: Google’s Not-so-Secret Weapon in the Battle for Search Engine Dominance

Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at…

Features May 28
Gatekeeper Systems NRF ORC Robert Harling

The Rising Tide of Pushout Theft: A Challenge for Retailers

In the retail world, a unique type of theft has been steadily increasing: pushout theft. This phenomenon, where…

Executive Viewpoints May 24
Ahmed Naiem lily ai

AI: Hype vs. Reality

TikTok has given us “girl math” and “boy math,” and now I’d like to add “Tech Math” to…

Executive Viewpoints May 23
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A Caper Cart at ShopRite in New Jersey.

Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into…

Features May 17
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Free Doesn’t Mean Free: Explore AI Solutions Safely and Productively for Your Business

AI’s potential to revolutionize workflows and drive growth offers small and medium-sized businesses (SMBs) a compelling opportunity to…

Executive Viewpoints May 15
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Example of digital sneaker created via Reebok Impact on Instagram.

Reebok Debuts AI-Powered Custom Sneaker Design Tool on Instagram

Reebok has launched an AI-driven fashion experience on Instagram that allows customers to create their own digital sneakers…

News May 13
Featured UrbanStems Zendesk

How UrbanStems Leverages AI to Manage Peak-Season Customer Service

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into…

Features May 13
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