Latest In: AI & Machine Learning

generative AI Google product imagery search shopping features small businesses
Google has released a new generative AI tool for image backgrounds.

Google Rolls Out New Tools to Help Merchants Stand Out on Search

Just in the time for the holiday shopping season, Google is debuting new features to help merchants capture…

News November 1
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Customers are Tired of Empty Shelves, and it’s Time for a Fix

For customers, many aspects of a shopping trip impact whether they view it as a success. From the…

Executive Viewpoints October 26
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Walmart has released a responsible ai pledge

Walmart Makes Public Commitment to Ethical Use of AI

As AI has moved into the spotlight, businesses have found themselves performing the tricky balancing act of touting…

News October 23
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Retail, POS Finance and the Quest for ESG

Accusations of “greenwashing” can lead to irreversible damage to reputation and consumer trust, and with environmental social governance…

Executive Viewpoints October 20
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Encourage Your Customers to Call Again. Here’s How.

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed…

Executive Viewpoints October 17
Featured localization Markdown Optimization promotion optimization Retail ThinkTank (2023) Retail ThinkTank: Featured In Omnichannel Strategy (2023) Retail ThinkTank: Omnichannel Strategy (2023) Revionics

Integrate Pricing, Promotions and Markdowns to Drive Profitability

Despite a positive job market and a stabilized economic environment, most consumers (96%) are looking to save money…

Features October 16
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AI-Generated Product Recommendations Power Amazon’s Fall Prime Event

Sales during Amazon’s Prime Big Deal Days, the now-annual fall member sale event, were significant but essentially flat…

News October 12
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AI’s Rapid Growth Combined with Other Emerging Technologies Will Drive Greater Accessibility

Consumers are cautious and somewhat “on watch” when it comes to AI, but they know they’ll need to…

Executive Viewpoints October 12
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NBA’s Hornets Create Buzz with Virtual Fan Shop

The National Basketball Association’s Charlotte Hornets have debuted a Virtual Fan Shop that will allow fans to interact…

News October 10
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