Composable Commerce: Navigating Overlooked Transformation Challenges to Boost Business Agility
Retailers are waking up to the limitations of monolithic commerce stacks. These legacy models hinder one’s ability to…
Executive Viewpoints September 12
Latest In: AI & Machine Learning
Let’s Move from Fast Promising to Smart Promising
The rise of search-based and social selling has heightened retailers’ desire to offer aggressive estimated delivery dates (EDD).…
Executive Viewpoints September 8
Forrester Report: 6 Steps for B2C Marketers Seeking Wins in 2023
Two types of technological change are causing the proverbial sleepless nights for business-to-consumer (B2C) marketers: updating data strategies…
Features September 8
Crate & Barrel Plans to Double Tech Team Size, Boost Use of AI
Crate & Barrel Holdings (CBH) will embark on a multi-year digital transformation that will leverage significant investments in…
News September 6
Marks & Spencer Deploys AI-Powered Visual Compliance Solution Across 500 Stores
Marks & Spencer (M&S) has adopted AI-based technology, delivered on handheld devices, which compares images of products in…
News September 5
How AI Can Help You Create Human-Centric Retail Experiences
Generative AI may be generating buzz, but for tech-savvy retailers, AI is not a new technology. Conversational AI…
Executive Viewpoints August 31
10 Key Tips for Scaling Personalization in Retail
Fast-moving innovation is a tricky thing. What was a surprise-and-delight experience for customers two years ago is now…
Executive Viewpoints August 29
How Verizon Personalizes CX, from Engagement to Post Purchase
Today’s consumers rely on their smartphones for, well, just about everything, and Verizon recognizes just how important that…
Features August 29
Preparing for a Very Generative AI Holiday Shopping Season
As retailers gear up for the 2023 holiday shopping season, predicted to be another big year, expect generative…
Executive Viewpoints August 24Featured
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