Latest In: Executive Viewpoints

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Shopping Sprees Aren’t Just for Christmas – Nor are Smart Retail Supply Chains

Holiday shopping is a hectic yet lucrative time for retailers. Last year, U.S. shoppers spent $994.1 billion, a…

Executive Viewpoints September 29
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Beyond Tariffs: The Real Supply Chain Risk Fashion Brands Aren’t Talking About

If the last few years have taught us anything, it’s that supply chain disruption is no longer the…

Executive Viewpoints September 26
Cimulate contextualization John Andrews

Why Personalization Guesses, but Context Understands

For years, personalization has been retail’s magic word. The promise was simple: show each shopper exactly what they…

Executive Viewpoints September 25
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The Evolution of Marketplaces and the Impact of Agentic AI for Retailers and Ecommerce

Marketplaces have been redefining retail for more than two decades, but we are now at a major inflection…

Executive Viewpoints September 24
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How AI Agents are Reshaping Online Fraud Ahead of a Busy Holiday Season

During the back-to-school shopping rush, malicious AI agents took advantage of seasonal deals and promotional campaigns to gather…

Executive Viewpoints September 23
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When AI Answers Everything, Loyalty is Your Brand’s Insurance Policy

Imagine typing “best summer dresses for wedding under $150” into Google and instead of the usual list of…

Executive Viewpoints September 22
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Bridging Timelessness and Technology: How Zwilling Balances Legacy with Digital Transformation

When a brand has been trusted in kitchens around the world for nearly three centuries, it carries with…

Executive Viewpoints September 19
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How Digital Wallets and Embedded Finance are Reinventing Retail CX

Retail is evolving faster than ever — and the checkout is where it all comes together. For merchants…

Executive Viewpoints September 18
B-Stock B2B resale Marcus Shen returns

A Better Return on Returns: How Data is Redefining B2B Resale Strategies

Gone are the days when retailers relied on spreadsheets, emails and phone calls to offload customer returns and…

Executive Viewpoints September 17
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