Latest In: Executive ViewPoints

Customer loyalty Executive ViewPoints qivos vagelis karalis wearables
0aaVagelis Karalis QIVOS

How Wearables Are Reshaping Customer Loyalty

Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments,…

Executive Viewpoints April 17
Executive ViewPoints fortiva retail credit joe ferguson loyalty payment
0aaJoe Ferguson Fortiva

Meet 2018 Goals By Making Payment Solutions Your Next Loyalty Campaign

Returning customers drive more than 22% of retailer revenue and spend 15% more than new customers on any…

Executive Viewpoints April 17
augie maccurrach customer portfolios Executive ViewPoints
0aaAugie MacCurrach Customer Porfolios

Pumping Up The Balloon: How To Grow Retail Customer Counts

Why is everybody talking about customer counts — the number of customers coming into the database, buying for…

Executive Viewpoints April 12
artificial intelligence conversational commerce Executive ViewPoints human touch intelligent agent kim houlne working solutions
0aaKim Houlne WorkingSolutions

Achieving The Right Balance In Retail – High Tech And Human Touch

There’s an ever-so-thin line between customer engagement and enragement. Wouldn’t you agree? Between the two are many tipping…

Executive Viewpoints April 11
ai artificial intelligence carousell Executive ViewPoints siu rui quek

Worried About Online Scammers? Robots Can Help

Shopping online is all well and good until you get ripped off. Maybe the “pristine vintage couch” you…

Executive Viewpoints April 5
Executive ViewPoints michiel schipperus sana commerce
0aaMichiel Schipperus Sana Commerce

B2B Customers Want To Buy Online With Any Device. So Why Can’t They?

Think about the last time you made a purchase. Maybe you went into a store to buy a new…

Executive Viewpoints April 4
clearsale ecommerce fraud Executive ViewPoints rafael lourenco
0aaRafael Lourenco ClearSale

Three E-Commerce Fraud Challenges To Beat In 2018

What will e-Commerce fraud prevention look like in 2018? Because the fraud landscape is evolving so quickly, the…

Executive Viewpoints April 4
cayan Executive ViewPoints Greg Buzek Henry Helgeson IHL Group

6 Ways To Thrive In The Changing Retail Landscape

Stress on brick-and-mortar retailers reached its peak in 2017 with the doomsday, “retail apocalypse” narrative. Heavily publicized store…

Executive Viewpoints March 29
augmented reality Executive ViewPoints jeff tremblay valtech
0aaJeff Tremblay Valtech Canada

The WHO, WHY And HOW Augmented Reality Will Dominate Retail In 2018

A profound movement is being orchestrated by the big retailers to deliver AR. From Apple, Google, Microsoft, Alibaba,…

Executive Viewpoints March 28
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank