How Wearables Are Reshaping Customer Loyalty
Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments,…
Executive Viewpoints April 17Financial technology describes the evolving connection of financial services and technology, disrupting traditional financial services, including mobile payments,…
Executive Viewpoints April 17Returning customers drive more than 22% of retailer revenue and spend 15% more than new customers on any…
Executive Viewpoints April 17Why is everybody talking about customer counts — the number of customers coming into the database, buying for…
Executive Viewpoints April 12There’s an ever-so-thin line between customer engagement and enragement. Wouldn’t you agree? Between the two are many tipping…
Executive Viewpoints April 11Shopping online is all well and good until you get ripped off. Maybe the “pristine vintage couch” you…
Executive Viewpoints April 5Think about the last time you made a purchase. Maybe you went into a store to buy a new…
Executive Viewpoints April 4What will e-Commerce fraud prevention look like in 2018? Because the fraud landscape is evolving so quickly, the…
Executive Viewpoints April 4Stress on brick-and-mortar retailers reached its peak in 2017 with the doomsday, “retail apocalypse” narrative. Heavily publicized store…
Executive Viewpoints March 29A profound movement is being orchestrated by the big retailers to deliver AR. From Apple, Google, Microsoft, Alibaba,…
Executive Viewpoints March 28