How The GDPR Affects American Retailers, And What Businesses Can Do To Minimize Their Risk
The General Data Protection Regulation (“GDPR”) continues to be an important topic of conversation for U.S. companies and…
Executive Viewpoints March 27
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Three Emerging E-Commerce Fraud Threats (And How To Defend Against Them)
The threat of fraud is significant, persistent and ever-changing, and an unfortunate reality for online merchants trying to…
Executive Viewpoints March 26
Retail Needs A Revolution — Here’s What It Looks Like
We’ve all heard the news of a “retail apocalypse,”and we’ve seen the reality of it across emptying malls,…
Executive Viewpoints March 22
Virtual Assistants: What Consumers Want, And How To Deliver
In an independent survey of 3,000 U.S. and UK consumers conducted by Chatbots.org in late 2017, consumers said…
Executive Viewpoints March 21
Leveling The Retail Analytics Playing Field
Data is increasingly at the heart of every business. The ability to collect, analyze and derive actionable insights…
Executive Viewpoints March 20
Getting The Whole Customer Feedback Story
Good or bad — customer feedback promises to make its mark on your top line. Rave reviews can…
Executive Viewpoints March 19
Is Cash Dead? An International View
It’s widely believed that the ancient Greeks invented money as we know it. On the contrary, however, the…
Executive Viewpoints March 16
Nine Things Retailers Can Do To Compete With Amazon
2017 did not go easy on retailers. Despite retail spending growing globally year-over-year, more than 6,700 store closures…
Executive Viewpoints March 15
10 Tips To Maximize Your Omnichannel Marketing Strategy
There are plenty of ways to connect with customers on their channels of choice. What can be difficult…
Executive Viewpoints March 13Featured
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